Return Policy

You must request a Return Goods Authorization (RGA) before sending back any items. No credit will be issued without an RGA.

To get RGA, please fill the Request Return Form and send it to us.  

RGAs must be requested within 14 days from order and arrive at our warehouse within 30 days of our ship date. Only new re-sale-able merchandise in its original retail packaging can be returned. Delayed returns may not be credited. Products torn off cards, used or re-taped will be discarded with no credit issued.

Items that are marked “Special Order – No Returns” are not returnable. Items that are given a special quotation price are not returnable.

Ship the merchandise freight prepaid with copy of RGA  to the Return To Address listed on RGA. 

Credit will be issued after the returned merchandise checked and approved.